How can we help?

Join your organization

Use your administrator’s invitation link. After requesting access, open My account to check approval. Your administrator then assigns your classes.

Reset your password. Use a verified sign-in email to request a reset link. An unverified contact email cannot reset your password. You can also use an existing recovery code. Student accounts or accounts without a verified email should contact their organization administrator. Never share your password or recovery code in a support request.

Need help?

Contact the person who invited you. Include the page, approximate time and error message, but no student information.

hello@nehemian.com — Nehemian technical support. Include no passwords, recovery codes or student records.

For administrators

Approve members and assign classes before sharing student information. Import student CSV files from Students; review the import preview before saving.

Worship cue sheets · Attendance guide · Student care and reports

Attendance

Select the Sunday and class before marking attendance. Away applies to that Sunday only. Wait for “Attendance saved”; if saving fails, keep the page open and retry after reconnecting. Reloading can discard unsaved edits.

Privacy

Ask your organization administrator about corrections, export and deletion. Read how data is handled.